![]() ![]() Here is where you’ll either a) find an answer to your question or b) get to the chat features of PayPal’s website. The Help button is at the top right-hand side of your screen. Simply click on that button to start the process of navigating to chat. ![]() Next, navigate to the upper right-hand side of your screen. Use your regular login details to sign in to PayPal. You can use your regular login or sign in with a one-time code. If you need help and can’t find your answer online, here’s how to contact PayPal in just a few simple steps! Step 1: Log In to PayPalįirst, before you can use their chat feature online, you’ll need to be logged into PayPal. There are different options for contacting PayPal. You can click on any of these options after asking for help on PayPal. This is especially helpful if you just need payment info or to make updates. ![]() Other Ways to Get Helpĭid you know that you may be able to answer your own question without contacting a representative? While sometimes chatting with someone is necessary, you may be able to get a quick answer with PayPal’s resolution center or forum. So if you try to chat with them or call them outside of these hours, you’ll have to leave a message. When is PayPal open?įirst, it’s important to note that PayPal is open every day from 6:00 am to 6:00 pm pacific standard time (PST). If you’re trying to find out how to contact PayPal, there are many different ways to do so, including live chat and via the phone. ![]()
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